BSB50215 – Diploma of Business
BSB50215 – Diploma of Business
BSB50215 – Diploma of Business
This qualification gets you job ready by equipping you with the skills you will need to be a valuable member of any organisation. It is suitable for anyone looking to gain solid knowledge across a range of core business functions, for individuals who are looking to expand on their existing skills, and for those who want to start their own business. This business course is suited to individuals who have the passion and drive to increase their career opportunities in business, including Small Business Owners, Entrepreneurs and new entrants to the corporate business career pathway.
Outcomes
Potential Careers
Careers and titles vary across different industry sectors. Possible job titles relevant to this qualification include:
- Executive officer
- Program consultant
- Program Co-Ordinator
- Business Development Manager
- Director of Operations
- Small Business Operator
Practical Skills
The course will use theory, case studies, practical demonstrations/role plays and mini-projects to enable you to develop practical skills you can apply in your workplace, including, how to:
- Go about recruitment, selection and induction of staff
- Manage quality customer service
- Manage meetings
- Manage personal work priorities and professional development
- Plan and implement administrative systems
- Manage risk at workplace
- Undertake analysis of the strengths and weaknesses of information knowledge management systems and evaluation of suitability in an organisational context
- Understand the components of marketing, in order to determine the marketing mix for specific markets
Mode of Delivery
| In each term at least one unit is taught face to face. |
| Trainer led – Blended training 75% Face-to- Face and 25% Online.
Face-to-face: Trainer led sessions in a classroom setting combined with in-class experiential activities Online: Moodle based Assessment Tasks.
Delivery Location: Level 2, 1-3 Fitzwilliam Street PARAMATTA NSW 2150 Level 3, 531 George Street, SYDNEY NSW 2000 |
Course Duration
The program for BSB50215 Diploma of Business is delivered over 52 weeks with actual student contact hours being 20 hours per week for 40 weeks. It has been divided in to 4 terms of 10 weeks each with 12 weeks of holidays.
Who Should Undertake This Qualification
Southern Cross School of Business identifies two distinct target groups for this qualification.
Target Group 1
The first target group for this qualification is for existing business professionals requiring a formal qualification through recognition of prior learning. This group of candidates will normally consist of:
- Executive officers
- Program consultants
- Program coordinators
- Business owners
Target Group 2
This group of candidates will normally consist of:
- People looking for a career change
- People who need this qualification for employment purposes
- People seeking a formal qualification
- People with some business experience seeking a formal qualification
- People taking on an executive role within their organisation and seeking a formal qualification
Course Requirements
• Students must be over 18 years of age.
• A fully completed Australian AQF Level 4 qualification or High School Certificate qualification or equivalent; or overseas qualifications in Higher Education.
• Sufficient language, literacy and numeracy skills to complete the course,
• Students whose first language is not English, must provide proof of English language competency by providing one of the below:
- A current IELTS score of 5.5 total or above with no band lower than 5.0;
- Proof of completion of an Australian qualification in English language that is of one year or longer duration;
- Successful completion of an approved English of Academic Purposes courses meeting IELTS 5.5 equivalent requirements;
- Successful score of Upper Intermediate Level of completion of the School’s English Language Placement Test.
• Basic computer skills:
- Knowledge of common computing terms and word processing
- Proficiency with web browser software and sending/receiving e-mail including e-mail with attachment
- Familiarity with navigating the Internet
- Familiarity with using Microsoft Office
• Entry requirements will be checked at enrolment in line with the Southern Cross School of Business Student Selection and Enrolment Policy and Procedures.
Language, Literacy and Numeracy
Each student must complete the Language, Literacy and Numeracy (LLN) Indicator Tool. This LLN evaluation will assist Southern Cross School of Business in identifying each learner’s needs and appropriate support to be offered if and when required.
Unique Student Identifier
Each student must provide their USI (Unique Student Identifier) before they are to commence their studies. If you do not have a USI, you can create one at:
Assessment Overview
Each unit comprises of assessment tasks such as written questions, case studies and practical assessments must be completed in full before being submitted for marking. Assessments for qualifications are competency based, which means students are assessed against the unit of competency (unit) requirements.
Assessment marking system:
- Competent (C) result: the student’s submitted work satisfies the learning requirements and all competency standards for the unit (in accordance with the National Register www.training.gov.au).
- Not Yet Competent (NYC) result: the student’s submitted work does not demonstrate their understanding of all competency standards in the unit. If a student receives a ‘Not Yet Competent’ outcome, he or she will receive written feedback from a trainer/assessor, clearly outlining where the gaps are. The student will then be required to rectify these gaps and re-submit their assessment for marking.
Once a student receives a satisfactory result for all required assessment tasks a competent (C) outcome will be awarded for the entire unit. The student must demonstrate their understanding of all competency standards in each unit before receiving a competent outcome.
Students have three (3) attempts to demonstrate competency, otherwise a unit re-enrolment fee applies (please see fee schedule contained in the Student Handbook).
Learner Resources
Southern Cross School of Business will provide its students with access to a wide range of learning resources. Some of those resources have been developed in-house whereas some other resources have been purchased from reputable resource providers available in the market. The resources available to students are in the form of Power point slides on each unit, Learner’s Guide or Student Workbook, access to ‘Handout’ folders in the Student online portal, which will contain handouts under each of the unit’s assessment resources. All students will be given the opportunity to obtain the soft copies of available resources, should they desire.
There are general use computers available at the campus. However, for ease of access, the School encourages students to bring their own laptop / media pads to the school for added convenience.
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The program for BSB50215 Diploma of Business is delivered over 52 weeks with actual student contact hours being 20 hours per week for 40 weeks. It has been divided in to 4 terms of 10 weeks each with 12 weeks of holidays.
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| The following units of competency are required for the completion of this course.
Total number of units = 12
Note: There are no Core Units for this course. |
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| Elective Units | Learning Content |
| BSBADM502 Manage meetings |
This unit will help student learn how to manage meetings. An interesting part of the unit involves a role play in which students will get the chance to conduct a meeting in simulated classroom-based environment. Students will also be given access to actual meeting procedures for a real company like WA’s department of Commerce. Based on the department’s procedures on meetings, assessment questions are designed to give students a flavour of a real work place. A variety of assessment tools are used such as case studies, theoretical questions and a project on developing a portfolio of documents on meeting. |
| BSBADM504 Plan and implement administrative system |
This unit will teach students how to plan and implement an administrative system. Students will be exposed to a real company’s policy and procedures (WA’s Volunteering Policy & Procedures), based on which some assessment questions are developed for students to answer. An interesting you tube video on ‘Small Business Administration’ will also be shown to students in one of the class sessions. A variety of assessment tools will be used such as case studies, applied questions and theoretical questions. |
| BSBADM506 Manage business document design and development |
In this unit student will learn to establish standards for the design and production of organisational documents and to manage document design and production processes to ensure agreed standards are met. A variety of assessment tools will be used such as case studies, applied questions and theoretical questions. |
| BSBCUS501 Manage quality customer service |
In this unit students will be taught how to manage quality customer service. A number of customer services related templates commonly used in organisations are one of the main features of this unit. The prominent ones being the customer complaint form, learning development plan template and customer satisfaction survey. In some assessments students are required to demonstrate presentation skills as well. Assessment tools used include case studies, theoretical questions and a project on managing customer service in a given organisation. |
| BSBHRM405 Support the recruitment, selection and induction of staff |
In this unit students will learn how to go about recruitment, selection and induction of staff. The unit includes eight learning activities, both individual and group based. Students will have access to a simulated business. Assessment tools used are a case study, theoretical questions and a project on a simulated business. |
| BSBMKG502 Establish and adjust the marketing mix |
In this unit students will learn each component of the marketing mix, determine marketing mix for specific markets and monitor and adjust marketing mix. An interesting you tube video on ‘A New Look On The 4 P’s of Marketing’ will be shown to students in one of the class sessions. An extensive McDonald’s case is presented to students for developing a marketing mix project. There are fourteen learning activities and some of them are research based. Students will get the chance to get hands on experience on research and thus to brush up their research skills. |
| BSBRSK501 Manage risks |
In this unit students will learn how to manage risk at workplace. They will also get to know their own responsibilities on handling risks in organisations. A very detailed simulated business case on Mac Ville is provided to students for answering three different project related assessments. In addition, ten learning activities are also a crucial part of this course. A useful you tube video on ‘Why Risk management is important’ is also shown to students in one of the class sessions. A variety of assessment tools will be used such as case studies, applied questions and theoretical questions. |
| BSBWOR501 Manage personal work priorities and professional development |
In this unit students will learn how to manage personal work priorities and professional development. Areas like work life balance and stress management are also covered. Ten learning activities are part of this unit. Assessment tools used are case studies, theoretical questions and two extensive projects on personal work plan and professional development. |
For more information about this course, please visit https://training.gov.au/Training/Details/BSB50215
