BSB51918 – Diploma of Leadership and Management

BSB51918 – Diploma of Leadership and Management

  • BSB51918 – Diploma of Leadership and Management

Qualification Description

This qualification reflects the role of individuals who apply knowledge, practical skills and experience in leadership and management across a range of enterprise and industry contexts.

Individuals at this level display initiative and judgement in planning, organising, implementing and monitoring their own workload and the workload of others. They use communication skills to support individuals and teams to meet organisational or enterprise requirements. They plan, design, apply and evaluate solutions to unpredictable problems, and identify, analyse and synthesise information from a variety of sources.

Outcomes

Potential Careers

In today’s business world, team leaders and managers need a range of skills in order to achieve success and balance in keeping stakeholders, customers and employees satisfied.

They need to be able to motivate staff and possess the skills to organise the day-to-day operations of a business while planning for the future with the bigger picture in mind. A manager must also be across the financial goals of a business and ensure that their division or team is being run effectively and efficiently.

Graduates of the BSB51918 Diploma of Leadership and Management will have the knowledge and skills to secure a position in a small, medium or large sized business at a Supervisory or Management Level.

Some examples of job titles in this area include:

  • Operations Manager
  • Sales Team Leader
  • Facilities Supervisor
  • Administration Manager
  • Office Manager
  • Business Development Manager
  • Corporate Services Manager
  • Public Sector Manager
  • Business Manager
Practical Skills

The course will use theory, case studies, practical demonstrations/role plays and mini-projects to enable you to develop practical skills you can apply in your workplace, including, how to:

  • Go about recruitment, selection and induction of staff
  • Manage personal work priorities and professional development
  • Identify the impact of own emotions on others in the workplace
  • Manage the performance of staff
  • Manage quality customer service
  • Lead and manage workplace relationships
  • Establish, maintain and evaluate, health and safety policies
  • Manage risk at workplace
  • Undertake analysis of the strengths and weaknesses of information knowledge management systems
  • Identify, evaluate and take advantage of marketing opportunities
  • Lead teams in the workplace
  • Actively engage with the organisation management

Mode of Delivery

In each term at least one unit is taught face to face.
Trainer led – Blended training 75% Face-to- Face and 25% Online.

Face-to-face: Trainer led sessions in a classroom setting combined with in-class experiential activities

Online: Moodle based Assessment Tasks.

  

Delivery Location:

Level 2, 1-3 Fitzwilliam Street PARAMATTA NSW 2150

Level 3, 531 George Street, SYDNEY NSW 2000

Course Duration

The program for BSB51918 Diploma of Leadership and Management is delivered over 52 weeks with actual student contact hours being 20 hours per week for 40 weeks. It has been divided in to 4 terms of 10 weeks each with 12 weeks of holidays.

Who Should Undertake This Qualification

The BSB51915 Diploma of Leadership and Management is a widely focused course, especially suited to those wishing to upskill in a number of leadership and management areas. It is designed specifically for supervisors or middle managers that have responsibility for a team of people, as well as those who participate in operational planning and are involved in change management.

Are you a current practitioner who is looking to upgrade their skills and knowledge to obtain a formal qualification? You may be a Team Leader, Front Line Manager, Supervisor or a Business owner or you may need this qualification for a career change, for employment purpose, seeking a formal qualification in Leadership and Management. This qualification is the right path directing you to reach your goals.

Course Requirements

• Students must be over 18 years of age.
• A fully completed Australian AQF Level 4 qualification or High School Certificate qualification or equivalent; or overseas qualifications in Higher Education.
• Sufficient language, literacy and numeracy skills to complete the course,
• Students whose first language is not English, must provide proof of English language competency by providing one of the below:

  • A current IELTS score of 5.5 total or above with no band lower than 5.0;
  • Proof of completion of an Australian qualification in English language that is of one year or longer duration;
  • Successful completion of an approved English of Academic Purposes courses meeting IELTS 5.5 equivalent requirements;
  • Successful score of Upper Intermediate Level of completion of the School’s English Language Placement Test.

• Basic computer skills:

  • Knowledge of common computing terms and word processing
  • Proficiency with web browser software and sending/receiving e-mail including e-mail with attachment
  • Familiarity with navigating the Internet
  • Familiarity with using Microsoft Office

• Entry requirements will be checked at enrolment in line with the Southern Cross School of Business Student Selection and Enrolment Policy and Procedures.

Language, Literacy and Numeracy

Each student must complete the Language, Literacy and Numeracy (LLN) Indicator Tool. This LLN evaluation will assist Southern Cross School of Business in identifying each learner’s needs and appropriate support to be offered if and when required.

Unique Student Identifier

Each student must provide their USI (Unique Student Identifier) before they are to commence their studies. If you do not have a USI, you can create one at:

https://www.usi.gov.au/students/create-your-usi

Assessment Overview

Each unit comprises of assessment tasks such as written questions, case studies and practical assessments must be completed in full before being submitted for marking. Assessments for qualifications are competency based, which means students are assessed against the unit of competency (unit) requirements.

 

Assessment marking system:

 

  • Competent (C) result: the student’s submitted work satisfies the learning requirements and all competency standards for the unit (in accordance with the National Register www.training.gov.au).
  • Not Yet Competent (NYC) result: the student’s submitted work does not demonstrate their understanding of all competency standards in the unit. If a student receives a ‘Not Yet Competent’ outcome, he or she will receive written feedback from a trainer/assessor, clearly outlining where the gaps are. The student will then be required to rectify these gaps and re-submit their assessment for marking.

 

Once a student receives a satisfactory result for all required assessment tasks a competent (C) outcome will be awarded for the entire unit. The student must demonstrate their understanding of all competency standards in each unit before receiving a competent outcome.

 

Students have three (3) attempts to demonstrate competency, otherwise a unit re-enrolment fee applies (please see fee schedule contained in the Student Handbook).

Learner Resources

Southern Cross School of Business will provide its students with access to a wide range of learning resources. Some of those resources have been developed in-house whereas some other resources have been purchased from reputable resource providers available in the market. The resources available to students are in the form of Power point slides on each unit, Learner’s Guide or Student Workbook, access to ‘Handout’ folders in the Student online portal, which will contain handouts under each of the unit’s assessment resources.  All students will be given the opportunity to obtain the soft copies of available resources, should they desire.

There are general use computers available at the campus. However, for ease of access, the School encourages students to bring their own laptop / media pads to the school for added convenience.

 

The program for BSB51918 Diploma of Leadership and Management is delivered over 52 weeks with actual student contact hours being 20 hours per week for 40 weeks. It has been divided in to 4 terms of 10 weeks each with 12 weeks of holidays.

 

The following units of competency are required for the completion of this course.

Total number of units = 12

  • 4 Core Units plus
  • 8 Elective Units
Core Units Learning Content
BSBLDR502
Lead and manage effective workplace relationships
In this unit students will gain skills and knowledge required to lead teams in the workplace and to actively engage with the management of the organisation. A variety of assessment tools are used such as case studies, projects, theoretical questions and applied questions.
BSBLDR511
Develop and use emotional intelligence
In this unit students will gain skills and knowledge required to aid in the development and use of emotional intelligence to increase self-awareness, self-management, social awareness and relationship management in the context of the workplace. A variety of assessment tools are used such as case studies, projects, theoretical questions and applied questions.
BSBMGT517
Manage operational plan
In this unit students will gain skills and knowledge required to develop and monitor implementation of the operational plan to provide efficient and effective workplace practices within the organisation s productivity and profitability plans. A variety of assessment tools are used such as case studies, projects, theoretical questions and applied questions.
BSBWOR502
Lead and manage team effectiveness
In this unit students will gain skills and knowledge required to lead teams in the workplace and to actively engage with the management of the organisation.
A variety of assessment tools are used such as case studies, projects, theoretical questions and applied questions.
Elective Units Learning Content
BSBCUS501
Manage quality customer service
In this unit students will gain skills and knowledge required to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation. A variety of assessment tools are used such as case studies, projects, theoretical questions and applied questions.
BSBHRM405
Support the recruitment, selection and induction of staff
In this unit students will gain skills and knowledge required to execute tasks associated with the recruitment cycle and apply in-depth knowledge of the work of the organisation, and how recruitment and selection practices fit with other human resources functions. A variety of assessment tools are used such as case studies, projects, theoretical questions and applied questions.
BSBLDR513
Communicate with influence
In this unit students will gain skills and knowledge required to present and negotiate persuasively, lead and participate in meetings and make presentations to customers, clients and other key stakeholders. A variety of assessment tools are used such as case studies, projects, theoretical questions and applied questions.
BSBMGT502
Manage people performance
In this unit students will gain skills and knowledge required to manage the performance of staff who report to them directly. Development of key result areas and key performance indicators and standards, coupled with regular and timely coaching and feedback, provide the basis for performance management. A variety of assessment tools are used such as case studies, projects, theoretical questions and applied questions.
BSBMKG501
Identify and evaluate marketing opportunities
In this unit students will gain skills and knowledge required to identify, evaluate and take advantage of marketing opportunities by analysing market data, distinguishing characteristics of possible markets and assessing viability of changes to operations. A variety of assessment tools are used such as case studies, projects, theoretical questions and applied questions.
BSBRSK501
Manage risk
In this unit students will gain skills and knowledge required to manage risks in a range of contexts across an organisation or for a specific business unit or area in any industry setting.
A variety of assessment tools are used such as case studies, projects, theoretical questions and applied questions.
BSBWHS501
Ensure a safe workplace
In this unit students will gain skills and knowledge required to establish, maintain and evaluate the organisation s work health and safety (WHS) policies, procedures and programs in the relevant work area, according to WHS legislative requirements. It takes a systems approach and addresses compliance with relevant legislative requirements. A variety of assessment tools are used such as case studies, projects, theoretical questions and applied questions.
BSBWOR501
Manage personal work priorities and professional development
In this unit students will gain skills and knowledge required to create systems and process to organise information and prioritise tasks. A variety of assessment tools are used such as case studies, projects, theoretical questions and applied questions.

For more information about this course, please visit https://training.gov.au/Training/Details/BSB51918

Contact Us

Sydney City Campus:
Level 3, 531 George Street,
Sydney, NSW 2000
Tel: +61 2 8937 0506

Parramatta Campus:
Level 2, 1-3 Fitzwilliam Street,
Parramatta, NSW 2150
Tel: +61 2 9633 3287

Email: admin@scsb.nsw.edu.au
RTO ID: 41253
CRICOS Code: 03523D