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BSB50120 – Diploma of Business

BSB50120 – Diploma of Business

  • BSB50120 – Diploma of Business

Qualification Description

This qualification would apply to individuals with various job titles including executive officers, program consultants, and program coordinators. Individuals in these roles may possess substantial experience in a range of settings but seek to further develop their skills across a wide range of business functions. Conversely, it may also apply to those with little or no vocational experience, but who possess sound theoretical business skills and knowledge that they would like to develop in order to create further educational and employment opportunities.

Outcomes

Potential Careers

Careers and titles vary across different industry sectors. Possible job titles relevant to this qualification include:

  • Executive officer
  • Program consultant
  • Program Co-Ordinator
  • Business Development Manager
  • Director of Operations
  • Small Business Operator
Practical Skills

The course will use theory, case studies, practical demonstrations/role plays and mini-projects to enable you to develop practical skills you can apply in your workplace, including, how to:

  • Go about recruitment, selection and induction of staff
  • Manage quality customer service
  • Manage meetings
  • Manage personal work priorities and professional development
  • Plan and implement administrative systems
  • Manage risk at workplace
  • Undertake analysis of the strengths and weaknesses of information knowledge management systems and evaluation of suitability in an organisational context
  • Understand the components of marketing, in order to determine the marketing mix for specific markets

Mode of Delivery

In each term at least one unit is taught face to face.
  
Trainer led – Blended training 75% Face-to- Face and 25% Online.

Face-to-face: Trainer led sessions in a classroom setting combined with in-class experiential activities

Online: Moodle based Assessment Tasks.

  

Delivery Location:

Level 2, 1-3 Fitzwilliam Street, PARRAMATTA NSW 2150

Course Duration

The program for BSB50120 Diploma of Business is delivered over 52 weeks with actual student contact hours being 20 hours per week for 40 weeks. It has been divided in to 4 terms of 10 weeks each with 12 weeks of holidays.

Who Should Undertake This Qualification

Southern Cross School of Business identifies two distinct target groups for this qualification.

 

Target Group 1

The first target group for this qualification is for existing business professionals requiring a formal qualification through recognition of prior learning. This group of candidates will normally consist of:

  • Executive officers
  • Program consultants
  • Program coordinators
  • Business owners

Target Group 2

This group of candidates will normally consist of:

  • People looking for a career change
  • People who need this qualification for employment purposes
  • People seeking a formal qualification
  • People with some business experience seeking a formal qualification
  • People taking on an executive role within their organisation and seeking a formal qualification

Are you wanting to start your own business or you are anyone who is responsible for strategic planning, creating, implementing, or tracking marketing strategies? Do you need to handle risk and crisis management, or do you need to lead a team or head up projects? Do you manage payroll or project finances? Do you require developing policies and plans or are you responsible for human resources or employee management? Do you plan or manage conferences, meetings, and events or do you want to earn a promotion to upper-management? If you fit in any of these descriptions then you are the correct candidate to gain this qualification.

Course Requirements

  • Students must be over 18 years of age.
  • Year 12 or equivalent and above.
  • Sufficient language, literacy and numeracy skills to complete the course.
    • IELTS score 5.5 minimum (no lower than 5.0 in each band); or
    • Cambridge First Certificate of English – Grade C (162-168); or
    • TOEFL Paper based (PBT) score of 525; or
    • TOEFL Internet based (IBT) score 70; or
    • TOEIC (listen /Read-620; Speak/Write-260); or
    • PTE Score 42

 

Basic Computer Skills:
  • Knowledge of common computing terms and word processing
  • Proficiency with web browser software and sending/receiving e-mail including e-mail with attachment.
  • Familiarity with navigating the Internet
  • Familiarity with using Microsoft Office

Language, Literacy and Numeracy

Each student must complete the Language, Literacy and Numeracy (LLN) Indicator Tool. This LLN evaluation will assist Southern Cross School of Business in identifying each learner’s needs and appropriate support to be offered if and when required.

Unique Student Identifier

Each student must provide their USI (Unique Student Identifier) before they are to commence their studies. If you do not have a USI, you can create one at:

https://www.usi.gov.au/students/create-your-usi

Assessment Overview

Each unit comprises of assessment tasks such as written questions, case studies and practical assessments must be completed in full before being submitted for marking. Assessments for qualifications are competency based, which means students are assessed against the unit of competency (unit) requirements.

 

Assessment marking system:

 

  • Competent (C) result: the student’s submitted work satisfies the learning requirements and all competency standards for the unit (in accordance with the National Register www.training.gov.au).
  • Not Yet Competent (NYC) result: the student’s submitted work does not demonstrate their understanding of all competency standards in the unit. If a student receives a ‘Not Yet Competent’ outcome, he or she will receive written feedback from a trainer/assessor, clearly outlining where the gaps are. The student will then be required to rectify these gaps and re-submit their assessment for marking.

 

Once a student receives a satisfactory result for all required assessment tasks a competent (C) outcome will be awarded for the entire unit. The student must demonstrate their understanding of all competency standards in each unit before receiving a competent outcome.

 

Students have three (3) attempts to demonstrate competency, otherwise a unit re-enrolment fee applies (please see fee schedule contained in the Student Handbook).

Learner Resources

Southern Cross School of Business will provide its students with access to a wide range of learning resources. Some of those resources have been developed in-house whereas some other resources have been purchased from reputable resource providers available in the market. The resources available to students are in the form of Power point slides on each unit, Learner’s Guide or Student Workbook, access to ‘Handout’ folders in the Student online portal, which will contain handouts under each of the unit’s assessment resources.  All students will be given the opportunity to obtain the soft copies of available resources, should they desire.

There are general use computers available at the campus. However, for ease of access, the School encourages students to bring their own laptop / media pads to the school for added convenience.

 

The program for BSB50120 Diploma of Business is delivered over 52 weeks with actual student contact hours being 20 hours per week for 40 weeks. It has been divided in to 4 terms of 10 weeks each with 12 weeks of holidays.

 

The following units of competency are required for the completion of this course.

Total number of units = 12

  • 5 Core Units plus
  • 7 Elective Units
Core Units Learning Content
BSBCRT511 – Develop critical thinking in others Upon successful completion of this unit, students are expected to have learnt:

  • How to identify critical and creative thinking concepts and approaches, and their application to a workplace context.
  • How to identify critical and creative thinking concepts and approaches, and their application to a workplace context.
  • How to develop questions and prompt questioning to broaden knowledge and understanding of the team member cohort.
  • How to monitor team skill development to develop recommendations on future learning arrangements to be implemented in future planning
  • Assess individual and team critical and creative thinking skills
  • Establish an environment that encourages the application of critical and creative thinking
  • Monitor and improve thinking practices
BSBXCM501 – Lead communication in the workplace Upon successful completion of this unit, students are expected to have learnt:

  • How to collate research on internal and external communication needs.
  • How to develop and implement communication protocols in accordance with organisational requirements.
  • How to present information in a persuasive and professional manner.
  • How to apply negotiation techniques to reach desired outcomes.
  • How to address communication challenges for continuous improvement.
BSBFIN501 – Manage budgets and financial plans Upon successful completion of this unit, students are expected to have learnt:

  • How to manage the budget and financial plan of an organisation for one reporting period.
  • How to communicate with relevant people to clarify budget and financial plans, negotiate changes and disseminate information.
  • How to prepare, implement and modify financial contingency plans.
  • How to monitor expenditure and control costs.
  • How to support and monitor team members.
  • How to report on budget and expenditure.
  • How to review and make recommendations for improvements to financial processes.
  • How to meet record-keeping requirements for Australian Taxation Office (ATO) and for auditing purposes.</li
BSBSUS511 – Develop workplace policies and procedures for sustainability Upon successful completion of this unit, students are expected to have learnt:

  • How to manage the budget and financial plan of an organisation for one reporting period.
  • How to develop and implement workplace policies and procedures for sustainability on at least one occasion.
  • How to implement sustainability policy and procedures into wider organisational policies and procedures.
  • How to consult and communicate with relevant stakeholders to generate engagement with sustainability policy development, implementation, and continuous improvementPrepare workplace sustainability policies.
  • Implement workplace sustainability policies.
  • Review implementation of workplace sustainability policies.
BSBOPS501 – Manage business resources Upon successful completion of this unit, students are expected to have learnt:

  • How to develop, implement and review at least three resource plans.
  • How to consult with stakeholders and analyse information to determine the nature and level of resources required to achieve business objectives.
  • How to plan for, acquire and allocate the resources, incorporating strategies to maximise efficiency and manage risk.
  • How to develop and implement systems to:
    • To incorporate efficient use of resources into work practices
    • To monitor resource use against budgets and business objectives.
    • To prepare a report that indicates the level of performance achieved and any adjustments needed to achieve service and product delivery standards.
Elective Units Learning Content
BSBOPS502 – Manage business operational plans Upon successful completion of this unit, students are expected to have learnt:

  • How to manage an operational plan for at least one business or work area.
  • How to develop operational plan and risk management plan using a variety of information sources and consultation including resource requirements, key performance indicators, monitoring processes and contingency plans.
  • How to plan and manage resource acquisition, monitor and review operational plan.
  • How to communicate effectively with relevant stakeholders to explain the plan and supporting information, seek approvals, negotiate variations and engage work teams.
  • How to develop and implement strategies to achieve the operational plan within the organisation’s policies, practices and procedures including: recruiting, inducting and developing personnel; acquiring physical resources and services; protecting intellectual property; making variations to the plan and monitoring and documenting performance.
BSBCRT512 – Originate and develop concepts Upon successful completion of this unit, students are expected to have learnt:

  • How to develop, refine and implement a solution to address a workplace issue on at least one occasion.
  • How to consult with stakeholders to identify workplace issue to be addressed within scope of job role and organisational policy.
  • How to generate potential ideas that provide innovative solutions to identified issues
  • How to evaluate viability of ideas.
  • How to present ideas and information to others and reflect on responses.
  • How to refine chosen solution in response to feedback.
BSBTWK503 – Manage meetings Upon successful completion of this unit, students are expected to have learnt:

  • Manage a range of meetings including overseeing the meeting preparation processes, chairing meetings, organising the minutes and reporting meeting outcomes.
  • Organise and manage meetings within their workplace, including conducting or managing administrative tasks in providing agendas and meeting material.
  • How to organise, take part in and chair a meeting, record and store meeting documentation and follow organisational policies and procedures.
BSBPEF501 – Manage personal and professional development Upon successful completion of this unit, students are expected to have learnt:

  • How to develop and implement a plan for own personal and professional development.
  • How to manage personal and professional development of at least two other individuals.
  • How to identify roles and responsibilities of team members.
  • How to support two different individuals to develop work goals that align with their role and responsibilities.
  • How to facilitate team member access to relevant personal and professional development activities.
  • How to use technology to organise and prioritise tasks and commitments of a team or work area.
  • How to research and implement techniques for maintaining health and wellbeing of self and others.
  • How to develop personal work goals, plans and activities to meet work goals.
  • How to measure personal work performance, including assessing competency against competency standards.
BSBHRM525 – Manage recruitment and onboarding Upon successful completion of this unit, students are expected to have learnt:

  • How to manage the recruitment and onboarding process for two different individuals.
  • How to update organisational policies and procedures for recruitment and onboarding.
  • How to identify the need for recruitment.
  • How to prepare and oversee appropriate documentation required for recruitment.
  • How to select and advise job applicants appropriately.
  • How to manage the onboarding process.
  • How to comply with relevant legislation and organisational requirements.
BSBOPS503 – Develop administrative systems Upon successful completion of this unit, students are expected to have learnt:

  • How to plan for the new or modified administrative system, implement new or modified administrative system and monitor administrative system.
  • How to work with relevant personnel and stakeholders to identify administrative system improvements, document necessary requirements or modifications.
  • How to provide training and support for staff to use the new or modified system and monitor the new system and identify future improvements and staff training needs.
BSBLDR523 – Lead and manage effective workplace relationships Upon successful completion of this unit, students are expected to have learnt:

  • How to implement processes to manage ideas and information on at least two occasions, including:
    • communicating information to support others to achieve work responsibilities.
    • facilitating employees’ contributions to consultation on work issues.
    • providing feedback on the outcomes of consultations.
    • resolving issues raised or referring to relevant personnel.
  • How to develop and implement processes and systems to manage difficulties on at least two occasions, including:
    • identifying and resolving conflicts and other difficulties according to organisational policies and procedures.
    • planning how to address difficulties.
    • providing guidance, counselling and support to assist co-workers in resolving their work difficulties.

For more information about this course, please visit https://training.gov.au/Training/Details/BSB50120

Contact Us

SYDNEY City Campus:
Level 3, 531 George Street,
SYDNEY, NSW 2000
Tel: +61 2 8937 0506

PARRAMATTA Campus:
Level 2, 1-3 Fitzwilliam Street,
PARRAMATTA, NSW 2150
Tel: +61 2 9633 3287

Email: admin@scsb.nsw.edu.au
RTO ID: 41253
CRICOS Code: 03523D